Posts Tagged ‘Location Location’
Buyer Beware: Common Mistakes Failed Franchisees Make
As you conduct more and more research into buying a business franchise, you will learn the importance of preliminary research, relying on experts (accountants, attorneys, etc.) and even the value of having an exit strategy from the very beginning. Still, just as there are common traits shared by successful franchisees, there are also common mistakes that can cause perfectly good concepts to go under.
Fortunately, the mistakes that became stumbling blocks for many other franchisees can act as stepping-stones as long as you are willing to learn from them.
1. Buying a business franchise in a bad location
Most entrepreneurs have heard the adage, “Location, location, location.” Of course, this is common knowledge for good reason. Though location determines success for some business franchises more than others, it should always be taken into consideration before the final decision is made to buy a business franchise.
Retail franchises, for instance, are strategically located. Meanwhile, a successful tax franchise is not as dependent on a good location. This makes perfect sense once shoppers’ habits are taken into account. Imagine a shopping center or mall at Christmas time. Shoppers frequent these places because there are several shops all within a relatively small area. Because they are shopping for numerous friends and family members, a mall or shopping center is ideal.
On the other hand, a store that is inconveniently located will inevitably be overlooked. Furthermore, shoppers are just as likely to pass by stores that are easy to see but difficult to access. Thus, when appealing to power shoppers, choose the location wisely. The lesson here: Before buying a business franchise, remember, “Location, location, location.”
2. Buying into a bad business model
As ingenious as a given idea may be, there are some cases where you should avoid buying a business franchise.
One key factor to consider is your potential to “plug and play.” Before you buy a business franchise, think about what it will take to operate that particular store successfully. For example, fast-food restaurant franchises often do well because most anyone can manage them.
In fact, many of these franchises are managed by young people, and many of them are students in high school or college. This is possible because customers go into a fast food restaurant franchise and expect the same food, the same service, etc. In contrast, a restaurant specializing in fine dining is more unique. The menu is certainly more complex, which means the chefs have a tremendous impact on the success of the restaurant. Moreover, the general manager and floor manager or head server are responsible for nearly all public relations.
When these issues are taken into consideration, it is easy to understand why buying a business franchise for a fine dining restaurant is far more risky than investing in a fast food restaurant franchise. Of course, remember that this logic can be applied to any industry.
3. Poor public relations
Those who have training, experience or even a college degree in public relations, marketing or advertising are at an obvious advantage. However, effective public relations takes strategic thinking and possibly a great deal of research.
With a small business franchise, the franchisee will most likely play a major role in implementing strategic communication. However, buying a business franchise that is already a well-established brand offers several advantages. Among these, franchisees benefit from an on-going national advertising campaign.
For example, a Taco Bell restaurant franchise is well known as a brand. And, their national advertising campaign promotes new menus, hours of operation, etc. Most importantly, this takes no effort on the part of the franchisee. Rather, guest relations within that individual store will be your primary concern.
4. Buying a business franchise in an oversaturated market
There are nearly 200,000 franchises in the U.S. today. Of course, with all this competition comes dense commercial areas and millions of advertising messages practically shouting over one another. To ensure that you buy a business franchise that will become profitable, make sure that the concept you choose offers a fresh idea.
For example, the latest trends include going green and getting healthy. Thus, going back to the restaurant franchise example, eateries that offer healthy menus are becoming increasingly popular. As far as major brands are concerned, Subway Restaurants are a good example of this trend.
On the retail side, one of the many new fads is being “pregnant with style.” With celebrity babies posted on the cover of nearly every magazine at the grocery store check out counter, pregnancy has become “vogue,” so to speak. Instead of hiding, women are ready to flaunt their new physiques, which means that trendy maternity stores are all the rage. No matter what you decide, it is best to buy a business franchise that offers a fresh idea but still has brand-name recognition and a franchisee-friendly business model.
5. Inadequate capital
Most entrepreneurs are well aware that it takes a significant amount of start-up capital to build a successful franchise. In fact, most franchisors publish the initial costs up front. Before any commitment is made, you have the opportunity to explore the initial costs and determine whether you are financially prepared to buy a business franchise. However, some are caught completely off guard when they learn that most franchises take a minimum of two years before they turn a profit. Therefore, not only is it essential to have adequate funding up front, it is also vital that franchisees prepare for the financial long haul. After a couple of years, the store becomes established, employees are trained and customer loyalty is won. At this point, your franchise business begins to generate substantial revenue.
Location, Location!
Once you have selected a franchise you would like to buy, you must consider a number of factors to ensure your success in managing that franchise. You might think about how you are going to fund it or market it. Or your concerns may be related to staffing and training your new employees. These are big concerns, but you may be missing something big. One of the absolute most important factors in successful franchising is location. A great business in a poor location may be unable to turn a profit, and your franchise could become a losing endeavor.
How do you analyze your location to see if it will bring you success? The first factor to consider is the size of your city. If your city is simply not big enough, and is not likely to grow any time soon, you will not be able to sell enough products to turn a profit on your franchise, or even break even. This means you have to rethink everything. Maybe you can open your franchise in a neighboring city which is larger. Or you might try a different franchise which is more likely to be successful in a smaller locale because it has a broader appeal. You must also consider the size of your customer base. If you are catering to a small segment of the population, you must live in an even larger city in order to have the largest possible volume consumed.
Another important thing to consider is the location and routes that the customer you are catering to uses. You must know the target demographic of your customer and be able to capitalize on that using location. You want to put your franchise business on a route where your customer is likely to go, and to shop. If your target customer is wealthy, you want to keep your franchise business in an area of town where wealthy people shop, perhaps near stores with similar target demographics.
In addition, you will want to locate your franchise near related businesses in order to draw the maximum possible customers. If you are opening an office supply store you will want to be located near schools and offices in order to serve those customers and be most convenient for them. If you are opening a café, locate near businesses whose employees are likely to need coffee in the morning. Your customers will dictate where you locate your franchise business.
Employees are another important consideration. You want your franchise to be accessible to possible employees because otherwise you will have difficulty hiring and maintaining a quality staff, and consequently, quality service.
Lastly, consider the competition. You do not want to locate your franchise right next to a business that is a direct competitor. However, at first, you may be useful to locate your franchise near a competitor so that your customers are aware of your service and may defect to your business rather than your competitor’s.